Your details and data

Change your email address or password, download your data, or delete your account.

What this page is for

Your details and data, under My account at Trippa eSIM, is where you look after your account: the address your eSIMs go to, your password, a copy of everything we hold about you, and deleting the account.

How to change your email address or password

Sign in and open My eSIMs, then Your details and data.
Type the new address (or the new password twice) and your current password, and press the button under it.
After an address change we send a link to the new address. Open it to confirm, so earlier orders made with it join your account. Your old address gets a short note about the change.

How to download your data

Press Download my data. You get one file with your account, orders, eSIM numbers, receipt details and messages. Install codes are left out, so the file is safe to keep.

How to delete your account

Type your current password, tick the box and press Delete my account. Your account, your messages and your personal details on every order are deleted, and your order links stop working. We keep the amounts of your orders, without your details, because the law asks us to keep accounts. Your eSIMs keep working, so save their install details first if you have not installed them yet. Some stores ask you to write to them for this instead; the page then says so.

FAQs

I forgot my password. Sign out and use Forgot your password? on the sign-in page.

Can I get my account back after deleting it? No. You can create a new account with the same address at any time.